super88bet Casino & Sportsbook Data Care

This page describes what we collect when you use super88bet and how we keep that data protected. We handle your information with a focused approach: we take only what we need to run the platform, process your payments, and answer your support requests.

Our data practices follow the laws that apply in the jurisdictions where super88bet operates. We respect your right to know what we hold about you and how we use it.

If you have questions about your data, our support team in Jakarta and other regional hubs is available to help during business hours.

What We Collect and How We Use It

We collect personal information directly from you when you create a super88bet account. This includes your name, date of birth, email address, phone number, and identification documents. We ask for these details because we are required by law to verify who you are before you can deposit funds or place bets.

We also collect information about how you use super88bet. This includes which games you play—whether Aviator, Sweet Bonanza, Gates of Olympus, or our Liga 1 and Piala AFF betting markets—and which payment methods you prefer. We track your deposits, withdrawals, and account activity to detect fraud and to comply with regulations in your region.

Payment and Transaction Data

When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or our bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we collect the transaction details, amounts, and timestamps. We share your payment information only with our payment processors and the banks or e-wallet providers you choose. We do not store your card or wallet passwords.

Communication and Support

We keep records of your support requests, verification documents, and any messages you send to our team. Our support staff in Surabaya, Bandung, Medan, and Semarang may handle your account recovery, KYC queries, or withdrawal approvals. We retain these records to resolve disputes and improve our service.

Third-Party Partners

Our servers and data storage sit outside your jurisdiction. We use third-party payment gateways, anti-fraud systems, and hosting providers to run super88bet. Each processor has its own privacy agreement, and we only share the information they need. We do not sell your data to advertisers or brokers.

Your Rights and Our Commitments

We protect your data with industry-standard encryption and access controls. Our staff access your account information only when you request support or when we are investigating a security concern. We do not use your data for marketing unless you opt in, and you can change that preference at any time.

You have the right to request a copy of your data, ask us to correct errors, or request deletion once your account is closed and any legal holds have expired. To exercise these rights, contact our support team—response windows are typically 5–10 business days from receipt. We may ask for additional verification to confirm your identity.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your game preferences and language. We do not use tracking pixels or third-party analytics to build a profile of your browsing across other sites. You can disable cookies in your browser; this may limit your ability to use super88bet.

Data Retention and Deletion

We keep your account data for as long as your account is active. If you close your account, we retain transaction records and identity documents for the period required by law—typically 5–7 years for anti-money-laundering compliance. After that period, we delete or anonymise your personal details.

Our commitment is to be transparent about how we use your data and to respond promptly if you have concerns. We update this policy if our practices change; we notify you of material changes by email or by posting a notice on super88bet.

Contact super88bet

If you have a question about your data, want to exercise your privacy rights, or suspect a breach, reach out to our support team. We operate during business hours across multiple time zones and observe local holidays including Idul Fitri, Idul Adha, Imlek, and Nyepi.